Frequently asked questions
Everything you need to know about medical bill audits, your rights as a patient, and how BillSurgeon works.
How BillSurgeon works
Patient billing guides
Plain-English guides to understanding your medical bills and defending your rights.
How to read a hospital bill
Most patients receive a summary bill, not the detailed version. Here is how to understand each section and what to request from your hospital.
What is an itemized bill and how to request one
You have a legal right to a line-by-line breakdown of every charge. Here is the exact script to use when calling your hospital billing department.
The most common hospital billing errors
Duplicate charges, upcoding, and unbundling account for the majority of billing errors. Learn how to spot them before you pay.
What is upcoding in medical billing?
Upcoding happens when a provider bills for a more expensive procedure than the one performed. It is one of the most common and costly billing errors.
The No Surprises Act, what it means for you
Since 2022, federal law protects patients from unexpected out-of-network bills. Here is what the law covers and how to use it.
Billing rights for uninsured and self-pay patients
Hospitals are required by law to offer financial assistance to qualifying patients. Here is how to request charity care and negotiate your bill.